Hello! I’m Nel and I have worked on the helpline since end of 2025 and I absolutely love it! My most rewarding roles in life have been those in which I supported others; providing physical rehab after injury and helping those affected by traumatic brain injury. I have experienced the anxiety and hopelessness when a loved one is ‘dancing around the periphery’ of addiction so being able to listen and support others feels right for me. I have 3 children 2 step-children, am an artist, love walking, socialising, gardening & being outdoors, swimming & keeping fit and doing anything creative.